Team Leader – Distribution
Provide full support to Supervisor and Manager in managing personnel and distribution operations for outbound / delivery operations. Responsible in providing feedbacks on total result performance of teams. Job Responsibilities Support the Supervisor’s In-charge in all system transactions reports / activities Creating and maintaining different stock related reports from drivers Creating shipment in system Receiving and printing of Goods receipt vouchers Preparing daily GTRC delivery schedule Preparing daily non acceptance report Preparing daily monitoring report Scanning daily GTRC invoice Preparing daily drivers feedback Handling of Customer picking and printing of Driver’s job Support the Supervisors in follow up with customer for pending documents Preparing month end report Candidate Requirements Preferably Kuwaiti National Experience of operating in high volume distribution operations User knowledge of SAP Highly PC literate (MS Office applications) Understanding of KPI reporting and control procedures Excellent verbal and written skills, with the ability to adopt the most appropriate means of communication at all times e.g. telephone, E-mail, one to one, group presentations etc. Able to interact confidently at all levels, both internally and in client facing situations Highly customer focused with a personal commitment to quality and attention to detail Team Player who can earn respect and is comfortable working in a results originated environment Need More Details & Apply Job Here
HR Manager – Automotive
Job Summary To direct, supervise and co-ordinate generalist HR activities within the HR/business function and assist businesses with relevant HR projects, programs and ongoing people related matters. Job Responsibilities • Develop and implement business focused HR programs to improve business and people performance. • Manage and be accountable for the business’s involvement in the annual talent management cycle. Work with senior stakeholders to ensure high quality objectives are set and individual performance is managed to these objectives culminating in a successful talent review cycle. • Review employee and organizational structures, apply organizational design principals to ensure the structure of the organization is optimized for performance. • Support ongoing learning, succession planning and development planning for your client group. • Regularly meet with key stakeholders to ensure that HR issued are identified and addressed. • Play a critical role in addressing major people issues that impact on business performance. • Ensure that adequate HR procedural controls are in place. • Direct and co-ordinate all activities of the HR team, leading coaching and developing direct reports and junior HR staff • Provide immediate solution or/and advice to employee issues & challenges. • Play a significant part in understanding and improving employee engagement within the designated client group • Work in close cooperation with other relevant stakeholders including business administrators and HRBPs to get the best possible results to the business. Candidate Requirements Skills: Excellent writing skills; able to communicate with others; familiarity with multi-business functions; ability to solve problems; strong public speaking and negotiation skills. Knowledge of and experience in HR policies, practices and procedures. Education: Bachelor’s degree Years of Experience: 8-10 Years relevant to HR Need More Details And Apply Job Here
QA Inspector
Responsible for assessing and evaluating various aspects of Safat D&I installation teams. This role helps maintain quality standards, enhance customer satisfaction, and identify areas for improvement within the D&I teams, ultimately enhancing the overall customer experience. Job Responsibilities • Mystery Visits: Conducting unannounced visit to Safat D&I, and evaluate the teams’ standards, punctuality, professionalism, and customer interaction, and assess the appearance, cleanliness, and the overall condition of the D&I team members as well as the truck. • Handling and Assembly: Ensure the proper handling of furniture during transport, to maintain a proper condition of the products, and evaluate the assembly and installation by D&I teams at the customer’s location. • Product Inspection: Examine the delivered furniture and confirm that it matches the customer’s order. • Timeliness: Evaluate the delivery team’s ability to meet scheduled delivery times and report any delays. • Documentation: Create detailed report, including written descriptions and photographic evidence of any issue observed during the delivery process. • Feedback and Recommendation: Provide feedback and recommendations to the D&I teams as well as the customer, to improve the delivery process and enhance the customer experience. • Follow-Up Visits: Conduct follow-up visits, if required, to monitor improvements based on previous assessments. • Policy: Ensure that the delivery team follows safety guidelines, company policy, and any delivery-related regulations. Candidate Requirements • Bachelor’s degree • Strong knowledge of furniture products and assembly techniques • Excellent observational and analytical skills • Strong communication and reporting skills • Valid Drivers License • Training experience is recommended • Commitment to safety and quality standards. Need More Details & Apply Job Here
Call Center
The Call Center Agent is responsible for directing and coordinating enquires of the customers of the automotive division Industries. Job Responsibilities Plans, directs, coordinates and controls the total number of incoming calls from existing customers Attends to enquiries from new prospects and makes outgoing calls Opening new job cards related to the service center Solving customers problems related to delivery and showroom Conduct customer satisfaction surveys Forward customer complaints by email to call centre supervisor Execute telemarketing campaigns Ensure proper call execution in order to maintain highest quality customer service and increase sales Candidate Requirements Bilingual – good command of both English and Arabic 2 year experience in the same field Expert in using Microsoft Office applications (Word, Excel and PowerPoint) Good communication skills Clear voice and pronunciation Team player Friendly attitude with customers and team members Excellent customer service skills Need More Details & Apply Job Here