IT Associate – Service Desk
Job Title: Technical Support Associate – Service Desk Job Summary The Technical Support Associate (TSA) is responsible for delivering world-class technical support for all systems and services supported by the Information Technology (IT) department. Support is provided via telephone, remote access, email, and onsite visits. The TSA must demonstrate expertise across a wide range of evolving IT technologies, policies, and procedures, and consistently deliver reliable, VIP-level user support with professionalism and accuracy. Job Responsibilities Provide comprehensive VIP technical support across client environments, including desktops, laptops, mobile devices, IP phones, and client applications. Diagnoses, troubleshoot and resolve incidents, escalating issues when necessary. Serve as a single, high-quality point of contact for VIP IT customers. Monitor, manage, and track the status and progress of all open incidents to ensure timely resolution. Classify and prioritize incidents based on business impact and urgency. Handle IT incidents and service requests efficiently, aiming for first-contact resolution. Collaborate effectively with IT teams to achieve departmental goals. Build a strong knowledge of client business environments to drive higher first-call resolution rates. Perform scheduled after-hours support duties as assigned. Need More Details & Apply Job Here
Fresher Civil Engineer
Experience: 0–1 Year Qualification: B.E./B.Tech in Civil Engineering Key Requirements: Basic knowledge of civil engineering principles, construction methods, and materials Familiarity with AutoCAD, MS Office, and other civil design tools Strong analytical and problem-solving skills Willingness to learn and adapt on-site Good communication and teamwork abilities Ability to read and interpret technical drawings and specifications Ready to work on construction sites or project locations Dover construction & trading co. h.varda@doverkwt.com
Marketing Officer
At least 2 years experience in planning and executing marketing campaigns (online & offline). Proficiency in managing social media platforms and analyzing performance metrics. Strong communication skills in both Arabic and English. Local hiring from inside Kuwait with transferable visa 18. APPLY NOW SEND YOUR CV & MENTION THE JOB TITLE TO: info@makc.com.kw