Training Delivery:

• Deliver trainings on job/classroom/virtual using various engaging techniques on product knowledge, selling skills, VM, store operations and other topics
• Assess and determine the training needs of all individuals and teams through comprehensive TNIs with retail teams across the region
• Research and implement new training techniques
• Conducting induction for new joiners
• Identify and track training effectiveness using qualitative and quantitative parameters
• Frequent travel to stores to meet store specific training requirements
• Design training calendars and manage the full training delivery cycle
• Design and lead activations to support learning implementation

Content Development

• Create training content – functional & soft skills using multiple tools
• Staying abreast of L&D trends in the area of instructional design and content creation
• Design and Conduct onboarding sessions for new hires
• Design and deliver role specific initiatives in the areas of functional, soft skills and leadership skills across retail roles
• Design, organize and present various training sessions in an engaging and informative manner on a one to one or large groups of employees
• Execution of administrative tasks pertaining to LMS
• Develop strong product knowledge awareness to design effective learning modules

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