Do all tasks related to reservations, calculation of fares and issue tickets and pre-flight tickets.
Job Responsibilities
- Make reservation and answering all incoming telephone queries promptly and efficiently
- Calculating fares and issuing tickets
- Sending pre-paid tickets. Advising and acting incoming PTAs
- Calculating refunds
- Issuing of tickets and handling of money
- Working at the ticket desk and assisting passengers with the problems
- Keeping manuals up-to-date
- Making hotel booking and car hire at the request of the customer
- To ensure that set monthly/ annual targets are met
- Calculation & checks of ADM’s
- All jobs reacted to the trade support desk answering travel agent calls/ pre flight check /maintaining filing related to the flight manifest
