Key Account Manager

The Key Account Manager is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.

 

 

  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Responsible for the development and achievement of sales through the direct sales channel & Agents
  • Focusing on growing and developing existing clients, together with generating new business.
  • Write business plans for all current and opportunity tender business.
  • You will act as the key interface between the customer and all relevant divisions.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Negotiating contracts with client and establishing timeline of performance.
  • Train distributors to ensure continual improvement in capability, knowledge, and customer service, performance and profitability.

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Company
Gulfsat